Every Child Deserves a Safe Experience
The essential standards expected from everyone interacting with children through K12 Hunar.
Children Come First
A child's safety, dignity, and well-being take priority over participation, promotion, or program outcomes.
Clear Adult Boundaries
All adult interactions must remain professional, age-appropriate, and connected to an approved educational purpose.
Consent and Supervision
Parent, guardian, or school involvement is required according to the child's age, activity, and applicable requirements.
No Abuse or Exploitation
Abuse, grooming, harassment, sexual conduct, intimidation, discrimination, and exploitation are prohibited.
Privacy Is Respected
Children's information, images, work, and communications must be handled responsibly.
Concerns Are Taken Seriously
Safety concerns are assessed promptly and referred to appropriate authorities where legally required.
Scope and Responsibilities
This Policy applies to:
- Students and other users under 18
- Parents and guardians
- Schools and educators
- Mentors and facilitators
- K12 Hunar employees, interns, and volunteers
- Event organisers and institutional partners
- Contractors and service providers interacting with children
Everyone covered by this Policy must act in the child's best interests, follow applicable safety requirements, and report concerning conduct promptly.
Participating organisations remain responsible for their personnel, premises, activities, consent procedures, supervision, and legal obligations unless a written agreement assigns a specific responsibility to K12 Hunar.
The Principles Guiding Our Decisions
Best Interests of the Child
Decisions involving children should prioritise their safety, dignity, development, and well-being.
Age-Appropriate Participation
Activities, content, communication, and expectations should suit the child's age and maturity.
Respect and Inclusion
Every child must be treated fairly and without harassment, humiliation, discrimination, or retaliation.
Minimum Necessary Access
Adults should access only the information and communication channels required for their authorised role.
Prompt and Responsible Action
Concerns should be documented, escalated, and handled according to their risk and applicable law.
Consent and Adult Involvement
Parent, guardian, or school authorisation may be required before a child:
- Creates or uses certain account features
- Joins an event, program, Club, or mentorship activity
- Submits personal information, documents, or project work
- Appears in a photograph, video, recording, or testimonial
- Makes a payment or enters a paid arrangement
Consent requests should clearly explain the activity, information collected, communication method, fees, and relevant participation requirements.
A child's expression of interest or form submission does not replace required parent, guardian, or school approval. Consent may be withdrawn for future participation or use, subject to applicable legal and operational requirements.
K12 Hunar may take urgent protective or legally required action without prior consent where permitted by law.
Detailed information about children's personal data is provided in the Privacy Policy.
Read the Privacy PolicyProfessional Communication, Clear Boundaries
Adults must
- Use approved Platform or institutional communication channels
- Keep communication relevant to the educational purpose
- Use respectful and age-appropriate language
- Follow applicable parent, guardian, or school-involvement requirements
- Avoid requesting unnecessary personal information
- Report concerning behaviour or disclosures promptly
Adults must not
- Groom, sexualise, threaten, shame, or manipulate a child
- Pursue romantic or sexual contact
- Ask a child to keep interactions secret
- Move conversations to private channels without authorisation
- Request, create, or share intimate or sexual content
- Offer inappropriate gifts, payments, or personal favours
- Arrange unapproved private meetings
- Exploit a position of authority, trust, or dependency
Additional conduct standards for mentors and adults are covered in our Community Guidelines.
Read the Community GuidelinesOnline and In-Person Activities
Online Activities
Online activities should:
- Use approved accounts, links, and communication tools
- Apply appropriate privacy and access controls
- Avoid displaying unnecessary personal information
- Be recorded only with required notice and consent
- Provide a clear way to report inappropriate behaviour
In-Person Activities
Where in-person activities are offered:
- The organiser and responsible adults must be identified
- Venue, attendance, supervision, emergency, and pickup arrangements must be defined
- Isolated one-to-one interactions should be avoided
- Photography, travel, accommodation, and physical-contact requirements must be communicated in advance
- Activities must follow the participating school's or organiser's safety procedures
The relevant listing or agreement should identify whether K12 Hunar, a school, or another organisation is responsible for delivery and supervision.
Prohibited Conduct and Content
The following are prohibited:
- Child abuse, sexual exploitation, or grooming
- Sexual communication or content involving a child
- Bullying, harassment, threats, stalking, or intimidation
- Discrimination, humiliation, or degrading treatment
- Physical violence or unsafe punishment
- Encouraging self-harm or dangerous challenges
- Trafficking, forced labour, or financial exploitation
- Sharing a child's private information without authority
- Creating, possessing, requesting, or distributing child sexual abuse material
- Fraudulent opportunities or inappropriate payment requests
- Retaliation against anyone who raises a safety concern
K12 Hunar may remove content, restrict communication, suspend access, preserve relevant information, or refer a matter to the appropriate organisation or authority.
Images, Recordings and Student Work
A child's image, voice, project, testimonial, or identifying information should be used only for a clear purpose and with required permission.
Where applicable:
- Consent should explain where and how the material may be used
- Public posts should avoid unnecessary personal details
- Children must not be pressured to participate in promotional content
- Recording must be disclosed before an activity begins
- Permission may be withdrawn for future use, subject to legal and practical limitations
- Sensitive, intimate, or sexual images of children are never permitted
- Ownership and permitted use of student work should be explained before submission or publication
Partner and Personnel Responsibilities
Schools, organisers, mentors, personnel, and participating partners must:
- Assign responsible adults for child-facing activities
- Follow this Policy and applicable institutional procedures
- Use appropriately qualified and authorised personnel
- Communicate consent, supervision, and reporting requirements
- Restrict access to children's personal information
- Report safety concerns promptly
- Cooperate with lawful investigations and protective action
K12 Hunar will describe identity checks, training, background checks, or other review measures only when those processes are documented and consistently operational.
Speak Up When Something Feels Unsafe
Students, families, schools, mentors, and partners can report behaviour, content, communication, or activities that may place a child at risk.
Reports may result in K12 Hunar:
- Recording and assessing the concern
- Taking immediate protective action
- Preserving relevant information
- Restricting accounts or communication
- Contacting a parent, guardian, school, or responsible organisation where appropriate
- Referring the matter to law enforcement or child-protection authorities where required
Immediate danger?
For immediate danger in India, contact emergency services on 112.
Get Emergency Help Online offences involving children may also be reported through the National Cyber Crime Reporting Portal .Reports will be handled sensitively and shared only with people who reasonably need the information for protection, investigation, or legal compliance. Complete confidentiality cannot be guaranteed.
A Platform report does not replace contacting emergency services or the appropriate authority.
Responding to a Child's Disclosure
If a child shares a safety concern:
- Listen calmly and take the concern seriously
- Do not blame, threaten, pressure, or repeatedly question the child
- Do not promise complete secrecy
- Record only the necessary facts
- Do not conduct an informal investigation
- Report the concern through the designated process
- Contact the appropriate authority where legally required
Reporting and escalation must comply with applicable law, including the Protection of Children from Sexual Offences Act, 2012.
Enforcement and Policy Review
K12 Hunar may respond to a violation by:
- Removing content
- Restricting communication or Platform features
- Suspending or terminating an account
- Ending a mentorship, activity, or partnership
- Removing an individual from an activity
- Preserving relevant information
- Referring the matter to a school, employer, service provider, or authority
The response will depend on the nature, severity, immediacy, available information, and legal implications of the concern.
This Policy may be updated to reflect changes in law, services, safety procedures, or operational practices. The Last updated date will appear at the top of the page.
Questions About Child Safety
It applies to anyone under 18 who accesses or participates in K12 Hunar services.
Need to Report a Concern?
Contact K12 Hunar about behaviour, content, communication, or activities that may place a child at risk.
Child Safety Contact+91 84400 01201
Emailsupport@k12hunar.com
Registered addressMahavir Path, New Bangali Tola,
Patna, Bihar – 800001, India